Customers

Urgent help for Studybay customers!

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38 articles in this collection
Written by Support and Nick

Studybay Privacy Policy

Full text of Studybay Privacy Policy. Last Update: 5/25/2018
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Written by Support
Updated over a week ago

About Studybay

Here's what Studybay is (and isn't)
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Written by Support
Updated over a week ago

Studybay Terms of Use

Full text of Studybay User Agreement. Last Update: 11/15/2018
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Written by Support
Updated over a week ago

Do I have to Pay in Advance?

Payment
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Written by Support
Updated over a week ago

If I Order Now, When am I Going to Receive the Paper?

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Written by Support
Updated over a week ago

My Discipline or Assignment Type is Not on the List! What Do I Do?

How to pick a correct discipline.
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Written by Support
Updated over a week ago

Choosing a Writer

How to view a writer's stats to pick the best one
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Written by Nick
Updated over a week ago

How Do I Move the Deadline for My Paper?

Check out how to change the due date of your order on our website.
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Written by Support
Updated over a week ago

Accepting an Assignment

Here's how to accept your order and let the writer have your payment without having them wait for up to 20 days.
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Written by Support
Updated over a week ago

How Do I Post a Review for My Writer's Job?

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Written by Support
Updated over a week ago

Writer Recommendations

Liked working with your writer? Recommend them to your friends!
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Written by Support
Updated over a week ago

Premium Order Option

Would you like to get twice more offers?
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Written by Support
Updated over a week ago

How to Delete an Order

No longer need an order? Here's how you get rid of it.
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Written by Support
Updated over a week ago

How Do I Message a Writer?

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Written by Support
Updated over a week ago

How Do I Use My Discount or Bonus Credit?

In a way, you don't - it is used automatically!
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Written by Support
Updated over a week ago

How Much for Doing My Paper?

Wondering about our prices? Check out this article.
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Written by Support
Updated over a week ago

How to Delete Your Account from Studybay

Not using your account on Studybay anymore and want to delete it? Here's what you have to do!
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Written by Support
Updated over a week ago

Invite Friends to Earn Money on Studybay!

A few words about our referral program
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Written by Support
Updated over a week ago

How to Pay to Hire a Writer on Studybay

A step-by-step guide.
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Written by Support
Updated over a week ago

What is the Service Fee? How Much is it?

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Written by Support
Updated over a week ago

I've Lost my Balance! My Money Is on Hold!

Had some money left on your Studybay account but cannot find it now? Keep calm and check this article.
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Written by Support
Updated over a week ago

How to Request a Revision for an Assignment

Got your paper back and it's not perfect? There is a way to change that!
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Written by Support
Updated over a week ago

Finding the Best Writer for Your Job.

Finding the Best Writer for Your Job.
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Written by Support
Updated over a week ago

My Order is Back in Auction. Why?

A few reasons why your order may have been returned to auction.
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Written by Support
Updated over a week ago

Is There an Option for Partial Payment?

Yes, there is such an option!
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Written by Support
Updated over a week ago

I Need a Refund for My Assignment.

Check out this article to know how to request it.
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Written by Support
Updated over a week ago

How to Transfer Your Credit to a Card or PayPal

Have some funds on your Studybay account you don't want to use? Here is a guide on how to withdraw the money back to your card or PayPal.
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Written by Support
Updated over a week ago

How Do I Unsubscribe from All These Pesky Notifications?

A simple way to stop Studybay notifications!
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Written by Support
Updated over a week ago

Warranty Explained

All about terms of warranty on Studybay
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Written by Support
Updated over a week ago

Unable to Attach a File

Desperately need attaching a file for your writer, but nothing works? Here's a solution!
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Written by Support
Updated over a week ago