If you typed in your phone number but did not receive the code, you need to do the following.

First, please make sure the provided phone number is correct and try requesting the code again.

If you are sure that everything is correct, but you are still not getting the code, please contact Customer Support via chat widget in the bottom right corner, send a message to [email protected], or reach us at 1-855-407-7728.

We will enable a pin-code option for you. This option will let you create a pin-code to use for all withdrawals.

We'll need to verify you as the rightful owner of the account. For this purpose, send us a scan of your ID card (both sides), eithet through email or the chat, and specify the phone number you are using on Studybay.

We'll quickly check your IDs and enable the pin-code for you.

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