> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.studybay.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Reset your Password?

Forgot your password? Here's how to log in:

If you don't remember your password, you're probably stuck at the home page; if not - [go there](https://studybay.com/).

Now click **log in**:

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/4/1be4fafce9490100/0e71d34f-867a-47cf-a595-bb40d6_d0a9i4.png)](https://downloads.intercomcdn.com/i/o/280627005/201090b7d427cc41013b60ce/image.png?expires=1749559500&signature=75737df6f369645b05490fdba44b4c05d3d010669fa431a18917b9eb9b16b755&req=dignEMt5nYFaFb4f3HP0gLAfNpkQsqAfaSSLVNMHosymbM7nnv0b%2F1yLoZKb%0Az8MXpuFGPlxyq6yalg%3D%3D%0A)

Select the 'Forgot your password?' button:

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/7/6/e/476eb11182842800/acf1c5c8-fb00-4594-a09f-99fd17_10hpnt7.png)](https://downloads.intercomcdn.com/i/o/280627190/c2de508707fa8904567ab068/image.png?expires=1749559500&signature=2d1e03346f4c689beec548263618113049b508694e46d28aaeb63c8bf9359148&req=dignEMt5nIhfFb4f3HP0gDIvaFPxMphy%2FKwHrLQvGRmdGY2jM08ZOPP2leZ3%0AJxGCIx1NYo0cWQMgbg%3D%3D%0A)

Add your email in a form:

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/6/4/d1649c21a051a800/2919a062-ceba-4d43-85ad-b76816_idamc4.png)](https://downloads.intercomcdn.com/i/o/280627433/cd4f51c4b9347cd46378fd58/image.png?expires=1749559500&signature=fccdd1daa52907d373c6e328d26059659c3256b19b3f7dbe576e6176fd81aa6c&req=dignEMt5mYJcFb4f3HP0gGa4sZ8zx0C0m1ui%2Fv1UbClAgMrN7ElwOfdQRgx1%0AJDdpQJH3fdVeXfB8FA%3D%3D%0A)

Now, as you receive a login code, you may safely get back to using your account:

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/8/9/3/7893ebc0c89f9400/33134da1-6360-448a-b32b-52b60a_aph1f1.png)](https://downloads.intercomcdn.com/i/o/280627710/691b159f246e7ad25ea36431/image.png?expires=1749559500&signature=9398f2979fa79ddd96d73973b3da66d14a4cdf570ee6698f6776811bff4a423d&req=dignEMt5moBfFb4f3HP0gGrFGKWAfHXmDaIcAzxw5ts4pUL6LlZIo0p29WNd%0A66SWu1wp4SqeI8ML%2Fg%3D%3D%0A)

Having troubles receiving the message? Check your spam/junk folders. If the message still isn't there, contact us by sending a message to [support@studybay.com](mailto:support@studybay.com) - we'll generate a new password for you and send it to your email.